x111d Privacy Policy

§1 Who We Are

x111d ("x111d", "we", "us", "our") is the operator of the online casino and sports betting platform accessible at x111d.net (the "Platform"). x111d operates under an international online gaming licence and provides gaming services to eligible players in Pakistan and other permitted jurisdictions.

For the purposes of this Privacy Policy, x111d is the data controller responsible for the personal data of registered players and visitors to the Platform. This means x111d determines the purposes and means of processing your personal data, and is accountable for handling it in accordance with applicable data protection law and our licensing obligations.

§2 Data We Collect

x111d collects personal data that is necessary to provide you with a safe, compliant, and personalised gaming experience. The categories of data we collect are set out in the table below:

x111d does not collect special category data (such as biometric data, health records, or religious beliefs) unless specifically required by our licensing authority for regulatory compliance purposes, in which case your explicit consent will be obtained beforehand.

§3 How We Collect Your Data

3.1 Directly From You

The majority of personal data x111d holds is provided directly by you during the following interactions:

• Completing the x111d account registration form
• Submitting identity and address documents during KYC verification
• Making deposits or withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, or 1LINK
• Contacting x111d Support via live chat or email
• Setting responsible gaming limits or submitting a self-exclusion request
• Responding to surveys, promotions, or competitions

3.2 Automatically

Certain technical and usage data is collected automatically when you interact with the x111d Platform. This is collected through cookies, server logs, and similar tracking technologies. For full details of our cookie practices, see Section 8 of this Policy.

3.3 From Third Parties

In limited circumstances, x111d receives data about you from trusted third parties, including:

• KYC / Identity Verification Providers — who confirm the authenticity of the documents you submit
• Payment Processors — who confirm the status and ownership of your JazzCash, EasyPaisa, or bank account
• Fraud Prevention Services — who flag accounts or transactions associated with known fraudulent activity
• Responsible Gaming Databases — where you have registered a self-exclusion with an external scheme

§4 Why We Use Your Data

x111d uses your personal data only for the purposes listed below. We do not use your data in ways that are incompatible with the reason it was originally collected:

• Account Registration & Management — to create and maintain your x111d account, verify your identity, and provide you access to Platform services
• KYC & Regulatory Compliance — to verify your age (21+), identity, and payment method ownership as required by our licensing obligations and anti-money-laundering regulations
• Payment Processing — to process PKR deposits and withdrawals via your chosen payment method
• Game & Betting Services — to deliver casino games, live dealer tables, and sportsbook markets; to settle bets; and to calculate and pay winnings
• Fraud Prevention & Security — to detect, investigate, and prevent unauthorised account access, payment fraud, bonus abuse, and other prohibited conduct
• Responsible Gaming — to monitor gambling patterns and enforce limits, cooling-off periods, and self-exclusions you have set or that x111d imposes under its responsible gaming obligations
• Customer Support — to respond to your queries, resolve complaints, and improve our service quality
• Marketing Communications — where you have opted in, to send you information about x111d promotions, bonuses, and new game releases relevant to your interests
• Platform Improvement — to analyse usage data in aggregated, anonymised form to improve the x111d Platform, fix bugs, and optimise the player experience
• Legal Obligations — to comply with applicable laws, court orders, and the requirements of our licensing authority

§5 Legal Basis for Processing

x111d processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract Performance — processing necessary to fulfil the account agreement between you and x111d (e.g., payment processing, game delivery, KYC verification)
• Legal Obligation — processing required to comply with applicable laws and our licensing authority's requirements (e.g., anti-money-laundering checks, age verification records)
• Legitimate Interests — processing carried out for x111d's legitimate business interests where those interests are not overridden by your rights (e.g., fraud prevention, Platform security, responsible gaming monitoring)
• Consent — processing carried out on the basis of your freely given, specific, and informed consent (e.g., marketing communications, certain cookie categories)

§6 Sharing Your Data

x111d does not sell your personal data. We share your data only with the categories of recipient listed below, and only to the extent necessary for the stated purpose:

• Payment Service Providers — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK, to process your deposits and withdrawals
• KYC & Identity Verification Partners — to confirm your identity, age, and document authenticity as required for regulatory compliance
• Game Content Providers — software suppliers whose games are hosted on the x111d Platform may receive anonymised session data to support game functionality and RNG certification
• Fraud Prevention & Security Services — third-party providers who assist x111d in detecting and preventing fraudulent activity on the Platform
• Licensing Authority — x111d's international gaming regulator, to whom player data may be disclosed as required for audit and compliance purposes
• Legal & Regulatory Authorities — law enforcement agencies, courts, or government bodies where x111d is legally required or permitted to disclose data
• Professional Advisors — lawyers, auditors, and accountants, subject to strict confidentiality obligations

§7 International Data Transfers

x111d's Platform infrastructure and some of our service partners operate in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan. Where such transfers occur, x111d ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses that impose data protection obligations equivalent to those applied within x111d's licensing jurisdiction
• Transfers only to service providers that maintain equivalent data security standards
• Regular review of the data protection practices of international partners

By using the x111d Platform, you acknowledge that your personal data may be processed outside Pakistan as described in this section. If you have questions about international data transfers, please contact our Support team.

§8 Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the x111d Platform. They allow x111d to recognise your device on return visits, remember your preferences, keep your session active while you are logged in, and collect anonymised analytics data to improve the Platform.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies — essential for the Platform to function. These include session authentication cookies that keep you logged in while you play. These cannot be disabled.
• Functional Cookies — remember your language preferences, game settings, and display options to personalise your experience.
• Analytics Cookies — collect anonymised data about how players navigate the Platform so we can identify and fix usability issues. No personally identifiable information is included in analytics data.
• Responsible Gaming Cookies — store your session timer preferences and responsible gaming reminder settings locally on your device.

8.3 Managing Cookies

You can control non-essential cookies through your browser settings or through the x111d cookie preference panel accessible from the Platform footer. Please note that disabling certain cookies may affect the functionality of the x111d Platform — in particular, disabling strictly necessary cookies will prevent you from logging in.

§9 Data Retention

x111d retains your personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law. The key retention periods are as follows:

Upon expiry of the applicable retention period, x111d will securely delete or irreversibly anonymise your personal data. Where anonymisation is used, the resulting data contains no information that could reasonably be used to identify you and may be retained indefinitely for statistical purposes.

§10 Your Data Rights

Subject to applicable law and our regulatory obligations, you have the following rights in respect of the personal data x111d holds about you:

• Right of Access — you may request a copy of all personal data x111d holds about you (a "subject access request"). x111d will respond within 30 days of receipt.
• Right to Rectification — if any personal data we hold is inaccurate or incomplete, you may request that it be corrected. For account details, many fields can be updated directly from your account settings panel.
• Right to Erasure — in certain circumstances, you may request that x111d delete your personal data. This right does not apply where retention is required for legal compliance or regulatory purposes (see Section 9).
• Right to Restrict Processing — you may ask x111d to pause the processing of your data in specific circumstances, for example while a dispute about accuracy is being resolved.
• Right to Data Portability — where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to Object — you may object to processing based on legitimate interests, including direct marketing. x111d will stop that processing unless there are compelling legitimate grounds that override your interests.
• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact x111d Support via live chat or by emailing [email protected]. x111d may need to verify your identity before processing a data rights request to protect against fraudulent submissions.

§11 Children & Minors

The x111d Platform is strictly intended for adults aged 21 years and above. x111d does not knowingly collect personal data from any person under the age of 21. Registration by a minor is prohibited under x111d's Terms & Conditions, and any account found to belong to an under-21 player will be closed immediately.

If you have reason to believe that a minor has registered an x111d account or submitted personal data to the Platform, please notify us immediately at [email protected]. Upon receiving such a notification, x111d will investigate and, where confirmed, delete all personal data associated with the minor's account without delay.

§12 Security Measures

x111d takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, or destruction:

• TLS/SSL Encryption — all data in transit between your device and x111d's servers is encrypted using Transport Layer Security (TLS) protocols
• Encrypted Data Storage — sensitive data including CNIC numbers, payment details, and passwords are encrypted at rest using AES-256 or equivalent standards
• Access Controls — x111d staff access to personal data is strictly role-based and limited to those who require it to perform their job functions
• Two-Factor Authentication — available to all x111d players for additional account security, and mandatory for administrative staff accessing internal systems
• Regular Security Audits — x111d's Platform undergoes regular penetration testing and security audits by independent specialists
• Incident Response — x111d maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, you will be notified without undue delay

While x111d takes all reasonable steps to protect your data, no online system is completely immune to risk. You also play a role in keeping your account secure — please use a strong, unique password, do not share your credentials, and contact Support immediately if you suspect unauthorised access to your x111d account.

§13 Changes to This Policy

x111d reserves the right to update this Privacy Policy at any time. When material changes are made — for example, if we begin collecting a new category of data or share data with a new category of third party — we will notify registered players via the email address on their account and/or via a prominent notice on the Platform. The revised Policy will take effect on the date specified in the notification, which will be no fewer than fourteen (14) days after notification for material changes.

We encourage you to review this Policy periodically to stay informed about how x111d protects your information. The "Last updated" date at the top of this page reflects the most recent revision. If you do not agree with a revised Policy, you may close your x111d account in accordance with Section 3.4 of the Terms & Conditions.

§14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or x111d's handling of your personal data, please reach our team through the following channels:

• Live Chat: Available 24/7 within your x111d account dashboard — average first response under 3 minutes
• Email: [email protected]

When contacting us about a data rights request, please include your registered email address and a brief description of your request so we can locate your records and respond efficiently. Our support team serves players from Karachi, Lahore, Islamabad, Faisalabad, Multan, Rawalpindi, Peshawar, Quetta, and every other city across Pakistan — around the clock, every day of the year.